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관광산업체 종사원이 지각하는 기업의 전략적 인적자원관리(SHRM)수준과 직무태도와의 구조적관계연구

원문정보

A Study on the Structural Relationship between Strategic Human Resource Management(SHRM) Level and Job Attitude Perceived by Tourism Industry Employees

양진연

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초록

영어

The purpose of this study is to identify the structural impact relationship between the level of strategic human resource management(SHRM) and job attitude(job satisfaction, Organizational Commitment) of the enterprises that are perceived by the employees of the tourist industry. The survey was conducted over a period of about 2 months from January to February 2017. The survey was limited to employees of tourism businesses nationwide(Busan, Gyeongsangnamdo, Gyeongju, Jeju) and self- enrollment by voluntary participation. The questionnaire distributed 180 copies, 147(81.7%) as final analysis data. Result of study using SPSS program ver. 21.0, First, and were adopted because 'Evaluation Management Division' and 'position/title Division' had positive(+) influence on strategic human resource management level and job satisfaction. Second, , and were adopted because 'Evaluation Management Division', 'Job management Division' and 'position/title Division' had positive(+) influence on strategic human resource management level and Organizational Commitment. Through this study, it was confirmed that the key areas of strategic human resource management(SHRM) of tourism industry are 'Evaluation Management Division', 'Job management Division' and 'position/title Division'. It is suggested that a centralization strategy of 'Evaluation Management Division', 'Job management Division' and 'position/title Division'. Through such a strategy, tourism industry executives and HR managers must continue to achieve corporate goals and maximize organizational performance.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 기업의 전략적 인적자원관리(SHRM)
2. 직무태도
Ⅲ. 연구방법
1. 자료수집 및 분석
2. 변수의 조작적 정의
Ⅳ. 분석결과
1. 표본의 인구통계적 특성
2. 측정변수의 신뢰도 및 타당도 검증
3. 측정척도의 단차원성 평가
4. 측정모델의 평가
5. 연구모델의 평가 및 가설의 검증
Ⅴ. 결론
참고문헌

저자정보

  • 양진연 Jinyoun Yang. 경남대학교 관광학부 조교수

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