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호텔기업 조직 환경특성이 사용자 만족 및 학습전이에 미치는 영향 : e-Learning 중심으로

원문정보

The Effect of Hotel Company's organization environment on User Satisfaction and Training Transfer : Focus on e-Learning

문정남, 이철진

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초록

영어

The purpose of this study is to investigate the effect of organization environment of e-Learning on user satisfaction and training transfer in hotel corporate. A total 200 questionnaires were distributed from 25th Jun, 2019 to 9th Jul, 2019. Due to the reliability of data, 7 samples were discarded and 193 samples were used for final analysis. In order to accomplish the purpose of the study, the researcher conducted and analyzed by using SPSS Ver. 21.0 statistics package. The results of the study are as follows. First, the organization environment which is consist of supervisor support had significant effects on user satisfaction. Second, the user satisfaction had significant effects on training transfer. Third, the organization environment which is consist of supervisor support had significant effects on training transfer. More attention should be paid to the support of supervisors in the hypothesis testing, which affects the relationship between user satisfaction and training transfer. It is considered that the effect of training transfer is maximized only in the relationship that can directly influence the learner's own work.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 조직 환경특성
2. 사용자 만족
3. 학습전이
Ⅲ. 연구설계
1. 연구모형
2. 구성개념 간 관계 및 가설 설정
3. 변수의 조작적 정의 및 측정 척도
4. 표본설계 및 자료수집
Ⅳ. 성과분석
1. 표본의 일반적 특성
2. 측정개념의 타당도 및 신뢰도 검증
3. 연구가설 검증
Ⅴ. 결론
참고문헌

저자정보

  • 문정남 Jungnam Moon. 동서대학교 관광학부 조교수
  • 이철진 Chuljin Lee. 동서대학교 관광학부 조교수

참고문헌

자료제공 : 네이버학술정보

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