earticle

영어

Today information and communication industry is making rapid progress. Passing first and second generation, third generation of information and communication services has been supplied. Consequently life environments of consumers using information and communication services have been changed suddenly. Futhermore new levels of information and communication equipments are supposed to be supplied generally in the near future. In this circumstances, information and communication revolution will renew our life and create new life cultures.
However burdens and benefit imbalances of consumers are going to be the point of issue in new information and communication society. And consumers who cannot adapt to the change of market are unable to consume rationally. Therefore various social problems would be occurred. In this background researchers investigated the development plan of consumer protect system in information and communication society.
First market situation related to changes in information and communication market is inspected. Further this report checked principal consumer policy and suggested plan to guarantee benefits of consumers.
Especially this research suggested direction of policy connected to preparation of law, reformation of administration system and reformation of damage remedy system. Concretely suggested needs and plans to enact Act of protection of information and communication consumer. Also suggested programs to reform administration system like organization of information and communication department.