초록
영어
This paper elaborates digital government transformation in Thailand based on the “Digital Government for all” vision. It begins by explaining how digital government becomes critical element to make the Thailand 4.0 policy successful. It then identifies key principles of digital government in the context of Thailand. Major digital initiatives by the Royal Thai Government and the DGA for both the business sector and ordinary citizens are identified. Design Thinking and Enterprise Architecture (EA) are considered as the two most important digital skills for Thailand’s government officials. The most challenging issues of digital government transformation in Thailand and elsewhere is not about digital technology itself, but it is about the selection of appropriate digital technology, the design of appropriate governance and the implementation of digital government transformation for the benefits and well-being of all citizens. No one will be left behind.
목차
1. Introduction
2. Key principles of Thailand’s “Digital Government” or “Government 4.0”
3. One-Stop Service (OSS) as the most tangible output of digital government
4. CITIZENinfo Mobile Application: OSS for citizens
5. Doing Business Portal: One-Stop Service(OSS) for the business sector
6. Government Data Exchange Center(GDX)
7. Thailand Government Spending: A digital initiative for people empowerment
8. Design Thinking and Enterprise Architectureas part of digital training courses for government personnel
9. Digital Infrastructure for digital government transformation
10. e-Payment and Digital ID: two more puzzlesto finish the jigsaw
11. Conclusion
References