earticle

영어

This study is intended to look into the effects of training for employees on long service in skin care shops. The results of this study were as follows. The effects of job training for employees on long service in skin shops showed that service training and course(stage) training were mechanisms to have a positive effect on long service, while character training and job training were not significant. Given a frequent turnover of skin care shop employees, the training related to customer service technique is a mechanism to lead ongoing work in long-term stability with high expectations of the pride and benefit when it is properly supported according to the stage of career and the level of skill by training course. In other words, skin care shops need systematic management for human resources development with a training supporting system for providing more stable service technique in the recent reality of franchise and corporate management.