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논문검색

해외 거주 승무원이 겪는 스트레스가 이직의도에 미치는 영향 : 문화적응력과 직급의 조절효과를 중심으로

원문정보

A Research on the effects of cabin crew’s stress living abroad on turnover intention : focused on Korean crews working in middle east airlines

최인영, 조용현

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초록

영어

The purpose of this study is to examine the effects of Airlines cabin crew‘s stress living abroad on turnover intention. Along with competitive and difficult job market in Korea, overseas employment of young generation has been gradually increasing. The survey had conducted to those who has been working for Middle east airline’s crews to find out the effects of stress on turnover intention. The results of analysis are follows. Firstly, residential stress by living abroad effected on turnover intention. Secondly, working stress within multi-cultural environment effected on turnover intention. Thirdly, after analyzing the cultural adaptation ability as the moderation variable, statistically meaningful results have not been achieved. Lastly, after analyzing the position as the moderation variable, statistically meaningful results have not been achieved either. This study has provided a practical way to reduce turnover intention and solutions by focusing on real difficulties both residential stress and working stress as well as a new view for those Korean cabin crews working for foreign Airlines.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 해외 취업 및 중동항공사 현황
2. 해외 거주 스트레스
3. 해외 근무 스트레스
4. 이직의도
5. 문화적응력
Ⅲ. 연구설계
1. 연구모형 및 가설
2. 측정척도 및 설문지의 구성
3. 자료수집 및 분석방법
Ⅳ. 분석결과
1. 표본의 일반적인 특성
2. 측정개념의 타당성 및 신뢰성 검증
3. 연구가설 검증
Ⅴ. 결론
참고문헌

저자정보

  • 최인영 Inyoung Choi. 세종대학교 호텔관광경영학과 박사과정
  • 조용현 Younghyun Cho. 세종대학교 호텔관광대학 교수

참고문헌

자료제공 : 네이버학술정보

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