earticle

영어

With the improvement of smart devices, network and cloud computing, and the development of mega platforms for on demand services, efficient and non-face-to-face smart-work environments are increasingly available without time and space constraints. The purpose of this study is to investigate the effects of various elements of smart-work systems (smart-work knowledge, type of smart-work, smartwork technologies, organizational system) on the communication and collaboration of the organization. And then it is to reveal an important factor in enhancing effectiveness of smart-work and organizational performance and in demonstrating the value creation mechanism of smart-work system. To verify the research model, we utilize for smart-work awareness survey data of 800 government officials worked on 36 organizations as Korea 's public and research institutes. As a result, smart-work knowledge, types, technologies, and organizational system were found to enhance the communication of organizational members. On the other hand, types and technologies of smart-work promote collaboration, but smartwork knowledge and organizational system do not directly affect collaboration of organizational members. As with previous studies, communication and collaboration in the smart-work system showed positive effects in improving effectiveness of smart-work, and furthermore it was proved to be a leading factor in creating organizational performance. Through this study, Smart-work mechanism creates effectiveness and performance by strengthening communication and collaboration among the members of the organization.