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논문검색

축제 서비스스케이프와 영향인식이 만족도와 행동의도에 미치는 영향 : 고창모양성제를 중심으로

원문정보

Influence of Festival ServiceScape and the Latter's Impact on Resident Satisfaction and Behavioral Intent : Focus on Gochang Moyang Festival

양영관, 소재민

피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

The purpose of this study is assessment of the implications of the development of regional festivals and resident participation through empirical analysis of how the servicescape of festivals felt by residents and the impact of influence created by the Gochang Moyang Festival affect satisfaction and behavioral intent. To conduct this study, questionnaires were distributed to residents who visited the Gochang Moyang Festival and the researchers facilitated the 240 questionnaires used in the study; the SPSS.20.0 program was utilized in the analysis. The following is a summary of this study's outcome. First, among the factors of the festival servicescape, information, arrangement, structure, experimentation, and music were found to have a significant influence on satisfaction. Second, among the factors of the festival's impact, economic, environmental, and socio-cultural effects were shown to affect resident satisfaction with festivals. Third, the festival's servicescape and impact of influence tended to influence the behavioral intent of residents. And fourth, the level of resident satisfaction apparently had a positive effect on behavioral intent.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 축제 서비스스케이프
2. 축제 영향인식
3. 만족도
4. 행동의도
Ⅲ. 연구설계
1. 연구모형
2. 가설의 설정
3. 변수의 조작적 정의와 측정
4. 자료수집 및 분석방법
Ⅳ. 실증분석
1. 인구통계학적 특성
2. 측정변수의 신뢰성 및 타당성 검증
3. 가설의 검증
Ⅴ. 결론
참고문헌

저자정보

  • 양영관 Youngkwan Yang. 전주대학교 문화관광대학 관광경영학과 겸임교수
  • 소재민 Jaemin So. 원광보건대학교 항공서비스과 조교수

참고문헌

자료제공 : 네이버학술정보

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