earticle

논문검색

항공사의 기내 안전환경이 객실 승무원의 안전행동에 미치는 영향 : 안전 분위기의 조절효과

원문정보

The Influence of a safety climate in relation to the cabin safety environment and cabin crew’s safety behaviors in the Airline Industry

정은유, 진경미

피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

The purpose of this study is to verify the moderating effect of an airline's safety climate in the relationship between cabin safety environment and cabin crew’s safety behaviors. To meet this purpose, data were gathered from national and non-national airline's cabin crew. Firstly, the analysis of the cabin safety environment, safety behaviors and safety climate from the cabin crew’s perspective was carried out. Secondly, the relationship analysis between cabin safety environment and safety behaviors showed that the cabin safety environment had a significant influence on the safety behaviors. Thirdly, the moderating effect of safety climate between cabin safety environment and safety behaviors was verified. Fourthly, the analysis showed that according to the airline’s nationalty, the safety climate has a difference. Finally, the conclusions drawn from this study indicated that the cabin safety environment in the domestic airline is the main factor to improve cabin crew’s safety behaviors and should to promote the safety climate compared to non-national airlines.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 기내 안전환경
2. 안전행동
3. 항공사 안전 분위기
Ⅲ. 연구설계
1. 연구가설
2. 변수의 조작화
3. 조사 설계 및 분석방법
Ⅳ. 실증분석결과
1. 표본의 특성
2. 측정변수의 신뢰성 및 타당성
3. 연구가설 검증
Ⅴ. 결론
참고문헌

저자정보

  • 정은유 Eunyu Jeong. 창신대학교 항공서비스학과 조교수
  • 진경미 Kyungmi Jin. 호남대학교 항공서비스학과 조교수

참고문헌

자료제공 : 네이버학술정보

    함께 이용한 논문

      ※ 기관로그인 시 무료 이용이 가능합니다.

      • 5,100원

      0개의 논문이 장바구니에 담겼습니다.