원문정보
Telephone Interpretation Service Provided by Social Organization : Focused on the case of Russian telephone interpretation provided by ‘BBB Korea’.
초록
영어
The purposes of this paper are firstly to grasp the status of telephone interpretation provided by a social organization ‘BBB Korea’, and secondly, to examine what kind of characteristics such interpretation has and what role it plays in Korean society. Therefore, the researcher analyzed 3,119 data of Russian interpretation which were requested for ‘BBB Korea’ in 2017. In the analysis results, not only did the characteristics of community interpretation appear in the telephone interpretation provided by ‘BBB Korea’, but it is also seen that the interpretation is available free of charge, the anonymity of the conversation participant is guaranteed, and the interpretation volunteers also played a role in transmitting information besides interpretation. It is found that these telephone interpretations, provided by social organization, serve as a bridge between the professional interpreters and the users, it will eliminate the blind spots of community interpretation that cannot be provided in the dimension of government sector, and prevent the loss of administrative power. As this study is the first study as to community interpretation by telephone provided by social organization, it is thus hoped that this will expand the horizon of community interpretation research in Korea and discuss the role of government and social organizations in solving communication problems of foreigners and migrants.
목차
1. 서론
2. 선행연구
3. ‘BBB 코리아’ 전화통역 현황
4. ‘BBB 코리아’ 러시아어 전화통역 분석 결과
4.1. 경찰서
4.2. 병원
4.3. 공항
4.4. 관공서
5. ‘BBB 코리아’ 전화통역의 특징 및 역할
5.1. 특징
5.2. 역할
6. 결론
참고문헌