earticle

영어

Interest in quality of education service becomes important as it is serious issue for universities to attract new students, so customer-centric education is more emphasized than supplier-centric education. Job market becomes tougher for university students, especially it is considered very competitive to become a employee of airline companies. Therefore the purpose of this study is to find the effects of quality of education service on major satisfaction and career preparation behavior. Questionnaires were collected from 222 university student majoring in airline services. The results are following: first, the quality of education service partially effects on the major satisfaction. Second, the major satisfaction partially effects on career preparation behavior. Third, the quality of education service partially effects on career preparation behavior. This study shows that the quality of education service has an significant effect on major satisfaction and career preparation behavior. Also, We expect the findings of this study will be very useful for improving quality of education service and training competent human resources.