원문정보
초록
영어
The purpose of constructing university information system is for improvement in diversification and throughput of information, streamlines business processes, rapid exchange of information, sharing of information, decision-making information, and securing educational facilities. Similar to business information technology system, university information system does not have a review system for sharing and overlapping investment of information. Due to the lack of project management for outsourcing and vulnerability of system suitability, system audit is absolutely needed for the university information system. This paper especially focuses on an operational phase in the audit of university information system. Additionally, we proposed operating model and checklists of the university information system based on Management Guidelines of ITIL V3 Operational and Information System. We derived the checklists of operation audit by each domain of service strategy, service design, service transition, service operation, and continual service improvement. As the result, this study appear to have more than average satisfaction the suitability results were.
목차
1. Introduction
2. Related Work
2.1 Information System Operation Audit
2.2 ITIL (IT Infrastructure Library)
3. Operational Audit Model of University Information System
3.1 Proposed Model of Operation Audit
3.2 ITIL-based Operational Audit Viewpoint and Check Criteria
3.3 Check Items of University Information System Operation Audit
4. Demonstration and Verification
4.1 Survey on University Information Systems Operation Audit Checklist
4.2 Evaluation of Operation Audit Check Items
5. Conclusion
References