earticle

영어

In this manuscript I present a model of disaster intelligence as an aspirational model for emergency and disaster management in Western contexts. I reinforce this conceptualization of disaster intelligence with a heuristic for all-hazards disaster communications, in which traditional/local and social media forms of disaster communications are seen as supplements to official disaster communications. I advocate for enhancing our disaster data capabilities by automating the processing of social media disaster data that are not presently being fully exploited. I next apply Hilhorst’s (2004) social domains heuristic as a way of representing the competing interests and understanding of disaster science and management, disaster governance, and local participants and vulnerable populations, respectively. I then offer a series of empirical incidents of disaster communication failure that we can see as representing breakdowns among competing perspectives from the three social domains. I conclude with recommendations for practice and scholarship as ways to advance disaster communication and disaster intelligence capabilities in both Western and developing contexts.