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호텔종사원의 인적자본이 지식경영활동과 혁신행동에 미치는 영향에 관한 연구

원문정보

A Study on the Influence of Human Capital of Hotel Employees on Knowledge Management Activity and Innovation Behavior : Focused on the deluxe hotel in Seoul

조용진, 윤유식

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초록

영어

The purpose of this study is to investigate the Influence of Human Capital of Hotel Employees on Knowledge Management Activity and Innovation Behavior based on hypotheses based on research model through previous studies. Based on the theoretical background, two hypotheses were set up. The purpose of this study is to analyze the Influence of Human Capital of Hotel Employees on Knowledge Management Activity and Innovation Behavior. The survey was conducted from July 1, 2018 to July 30, 2018 using the convenience sampling method, which is a non-probabilistic sampling method. A total of 250 questionnaires were distributed, of which 207 were used for empirical analysis, except for the unsuccessful or inconsistent questionnaires (43 copies). As a result of using the statistical program of SPSS 21.0 and AMOSS 21, the hypotheses were verified and it was found that there was a causal relationship between human capital and knowledge management activities, knowledge management activities and innovation behaviors of Hotel Convention employees. Therefore, the hypotheses presented through the rationale of the previous research are adopted in this study. The academic implications of this study are as follows: Human capital (work ability, communication) of hotel employees showed that the knowledge management activities (knowledge creation, knowledge sharing).

목차

ABSTRACT
 Ⅰ. 서론
 Ⅱ. 이론적 배경
  1. 인적자본
  2. 지식경영활동
  3. 혁신 행동
 Ⅲ. 연구설계
  1. 연구모형 및 가설
  2. 측정변수의 조작적 정의 및 설문지 구성
  3. 자료수집 및 분석방법
 Ⅳ. 실증분석
  1. 조사표본의 일반적 특성
  2. 측정변수의 신뢰성 검증 및 탐색적 요인분석
  3. 측정변수의 판별타당성 검증
  4. 측정변수의 판별타당성 검증
  5. 가설검증
 Ⅴ. 결론
 참고문헌

저자정보

  • 조용진 Yongjin Cho. 경희대학교 컨벤션전시경영학과 박사과정
  • 윤유식 Yooshik Yoon. 경희대학교 컨벤션전시경영학과 교수

참고문헌

자료제공 : 네이버학술정보

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