원문정보
The Effect of Job Stress of Food Service Employees in the Deluxe Hotels on Job Burnout and Turnover Intention
초록
영어
This study was intended to analyse empirically the relationship between job stress of a special hotel restaurant employee on job loss and job turnover intention. The questionnaire was distributed to food and beverage workers who worked at luxury hotels in Seoul, Gyeonggi Province and Incheon to collect the questionnaire directly from the respondents. The total number of samples used to meet the objectives of the study was 231, and the analytical tool was used in SSPS 18.0. The results of the study are as follows. First, task stress was found to have a positive influence on job loss. Second, job stress was found to have a positive effect on the intention of changing jobs. Third, it has been confirmed that job losses have a positive influence on the intention of changing jobs. It supports existing research that job-related stress has an abomination effect. In other words, management of the task-stress suggests the need to maintain the job satisfaction of the restaurant employees.
목차
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 직무 스트레스
2. 직무소진
3. 이직의도
Ⅲ. 연구설계
1. 연구모형 및 가설의 설정
2. 조작적 정의 및 설문지 구성
3. 조사방법과 조사기간
Ⅳ. 성과분석
1. 조사대상자의 인구통계학적 특성
2. 신뢰도와 타당성 분석
3. 가설의 검증
Ⅴ. 결론
참고문헌