earticle

논문검색

특급호텔 외식 종사원의 직무 스트레스가 직무소진과 이직의도에 미치는 영향

원문정보

The Effect of Job Stress of Food Service Employees in the Deluxe Hotels on Job Burnout and Turnover Intention

박수정, 권나영, 신형철

피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

This study was intended to analyse empirically the relationship between job stress of a special hotel restaurant employee on job loss and job turnover intention. The questionnaire was distributed to food and beverage workers who worked at luxury hotels in Seoul, Gyeonggi Province and Incheon to collect the questionnaire directly from the respondents. The total number of samples used to meet the objectives of the study was 231, and the analytical tool was used in SSPS 18.0. The results of the study are as follows. First, task stress was found to have a positive influence on job loss. Second, job stress was found to have a positive effect on the intention of changing jobs. Third, it has been confirmed that job losses have a positive influence on the intention of changing jobs. It supports existing research that job-related stress has an abomination effect. In other words, management of the task-stress suggests the need to maintain the job satisfaction of the restaurant employees.

목차

ABSTRACT
 Ⅰ. 서론
 Ⅱ. 이론적 배경
  1. 직무 스트레스
  2. 직무소진
  3. 이직의도
 Ⅲ. 연구설계
  1. 연구모형 및 가설의 설정
  2. 조작적 정의 및 설문지 구성
  3. 조사방법과 조사기간
 Ⅳ. 성과분석
  1. 조사대상자의 인구통계학적 특성
  2. 신뢰도와 타당성 분석
  3. 가설의 검증
 Ⅴ. 결론
 참고문헌

저자정보

  • 박수정 Sujung Park. 경기대학교 일반대학원 외식조리관리학과 박사과정
  • 권나영 Nayoung Kwon. 경기대학교 일반대학원 외식조리관리학과 박사과정
  • 신형철 Hyoungchul Shin. 경기대학교 일반대학원 외식조리관리학과 시간강사

참고문헌

자료제공 : 네이버학술정보

    함께 이용한 논문

      ※ 기관로그인 시 무료 이용이 가능합니다.

      • 6,000원

      0개의 논문이 장바구니에 담겼습니다.