earticle

영어

In these days, emotional labor's problem is well known over the society. Emotional labors are couldn't protected by labor industry and it is cause from low-customer recognition and manpower shortage. As a result, emotional labors are often change there jobs and company can not hire well-mastered employees. In this study, researcher try to find out relationship among emotional labor's job image, job preference and job choice for help company to stabilizing there employment. To figure out casual relationship, 192 data are collected from related major students and job applicants for empirical analysis. Result of empirical study is that emotional labor's job image has positive effect on job preference and job preference has positive effect on job choice. And also result show us that job image which is 'service providing' has more possitive effect on job preference. Base on this results, researcher provide a managerial implications for labor stabilizing of company.