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논문검색

특급 호텔 종사원의 동호회 활동 만족이 심리적 안녕과 조직시민행동에 미치는 영향

원문정보

The Effects of Deluxe Hotel Restaurant Employee's Satisfaction of Club Activities on Psychological Well-Bing and Organizational Citizenship Behavior

권나영, 박수정, 신형철

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초록

영어

The purpose of this study is to analyze and verify the effect of satisfaction of club employee's activities on the psychological well-being and organizational citizenship behavior of the hotel restaurant workers. For this purpose, 300 questionnaires were distributed and collected in Seoul, Gyeonggi, and Incheon, and finally 234 questionnaires were used for analysis. The results showed that relaxation satisfaction and satisfaction of education were significantly (+) on the psychological well-being of satisfaction group activities of the hotel restaurant workers. The satisfaction of relaxation satisfaction among the group activities of the hotel restaurant workers in the express hotel shows a positive (+) effect on altruism, which is a sub-factor of organizational citizenship behavior. Satisfaction, and relaxation satisfaction showed positive (+) influence on citizen's behavior. In addition, psychological well-being has a positive (+) effect on organizational citizenship behavior. In this study, theoretical and practical implications are suggested based on the results of this study.

목차

ABSTRACT
 Ⅰ. 서론
 Ⅱ. 이론적 배경
  1. 동호회 활동 만족
  2. 심리적 안녕
  3. 조직시민행동
 Ⅲ. 연구설계
  1. 연구모형 및 가설의 설정
  2. 조작적 정의 및 설문지 구성
  3. 조사방법과 조사기간
 Ⅳ. 성과분석
  1. 조사대상자의 인구통계학적 특성
  2. 신뢰도와 타당성 분석
  3. 가설의 검증
 Ⅴ. 결론
 참고문헌

저자정보

  • 권나영 Nayoung Kwon. 경기대학교 일반대학원 외식조리관리학과 박사과정
  • 박수정 SuJung Park. 경기대학교 일반대학원 외식조리관리학과 박사과정
  • 신형철 HyoungChul Shin. 경기대학교 일반대학원 외식조리관리학과 시간강사

참고문헌

자료제공 : 네이버학술정보

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