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논문검색

항공사의 마케팅커뮤니케이션 활동이 브랜드 자산과 브랜드 충성도에 미치는 영향에 관한 연구

원문정보

The Analysis of the Effect of the Influence of Activation of Airline Brand Equity through Marketing Communication on Brand Loyalty

서효원

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초록

영어

The purpose of this study was to provide the basic materials for activating marketing strategy with the analysis of the effect of the influence of activation of airline brand equity through marketing communication on brand loyalty. This study chose the population of passengers who used an airline at least more than once Within a year and a total of 307 questionnaires were used using convenience sampling. For the analysis of 307 data, frequency analysis were utilized to examine respondents demographics characteristics using SPSS 22.0 and Amos 20.0. Confirmatory factor analysis and correlation analysis for relationship among the variables were conducted after verifying a reliability analysis using the Cronbach's α. Finally, path analysis made for the verification of model suitability and the study hypothesis through structure equation modeling. The results of this study, obtained through these research procedures, are as follows: First, advertisement, word of mouth and public relations had significant influence on brand-image. Second, public relations had significant influence on brand-awareness. Third, brand-image and brandawareness had significant influence on brand loyalty

목차

ABSTRACT
 Ⅰ. 서론
 Ⅱ. 이론적 배경
  1. 마케팅커뮤니케이션
  2. 브랜드자산
  3. 브랜드충성도
  4. 연구가설
 Ⅲ. 연구설계
  1. 연구모형
  2. 변수의 조작적 정의와 설문의 구성
  4. 분석방법
 Ⅳ. 분석결과
  1. 연구대상자의 인구통계학적특성
  2. 측정도구에 대한 확인적 요인분석 및 신뢰도분석
  3. 상관관계분석
  4. 연구모형의 적합도 분석
  5. 가설 검증
 Ⅴ. 결론 및 제언
 참고문헌

저자정보

  • 서효원 Hyowon Seo. 경기대학교 일반대학원 관광경영학과 박사과정

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