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직무역량이 직무효능감과 과업수행에 미치는 영향 : 제주지역 호텔을 중심으로

원문정보

The Effects of Job Competency on Job Efficacy and Task Performance : Focused on Hotel Employees in Jeju

신형철, 신재원

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초록

영어

The purpose of this study is to investigate how job competency has an impact on job efficacy and task performance. To perform this study, total 302 questionnaire were distributed to regular hotel employees in Jeju dated from May 1st to 31st. Unworkable data were excluded, 270 usable responses were obtained for an empirical analysis. Frequency analysis, exploratory factor analysis, reliability analysis, and regression analysis were measured by using SPSS 18.0 accordingly. For the study structure, job competency was divided with relation/skill/personality/expertise competencies. Job efficacy and task performance were a single factor. The result has shown as follows: Hypothesis 1, among job competencies, relation/skill/personality/expertise competencies have a positive effect on job efficacy. Hypothesis 2, skill/personality/expertise competencies have a positive effect on task performance. Hypothesis 3, job efficacy has a positive effect on task performance. This study result has found that human resource development is a source of competitive advantage in hotel business. This study has given to the hotel's human resource development for the practical implication and academical use.

목차

ABSTRACT
 Ⅰ. 서론
 Ⅱ. 이론적 배경
  1. 직무역량
  2. 직무효능감
  3. 과업수행
 Ⅲ. 연구설계
  1. 연구모형 및 가설의 설정
  2. 조작적 정의 및 설문지 구성
  3. 조사방법과 조사기간
 Ⅳ. 분석결과
  1. 조사대상자의 인구통계학적 특성
  2. 신뢰도와 타당성 분석
  3. 가설의 검증
 Ⅴ. 결론
 참고문헌

저자정보

  • 신형철 Hyoungchul Shin. 경기대학교 일반대학원 외식조리관리학과 시간강사
  • 신재원 Jaewon Shin. 백석문화대학교 관광학부 겸임교수

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자료제공 : 네이버학술정보

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