earticle

영어

A growing trend in the hospitality industry in South Korea is for firms to outsource employees. This study investigates the relationships between organizational support(OS), job satisfaction(JS), commitment to hiring company(CHC), commitment to client company(CCC), and organizational citizenship behavior(OCB). A total of 288 collected was analyzed utilizing SPSS 22.0. The results suggested that CCC has more influence on OCB rather than CHC does. Furthermore, the client company’s support showed significant relationships with CCC and OCB. Additional significant determinants of OCB were the client company’s reputation, hiring company’s support, and task satisfaction. Based on the results, managerial implications and limitations of the study were discussed.