원문정보
The impact of the quality of knowledge via trust in members of online travel community on knowledge contribution intention
초록
영어
Online travel communities are virtual social communities where community members seek information about travel-related products and share their knowledge related to destinations. This study investigated the effect of trust (honesty, benevolence and competence) on the quality of knowledge and examined whether or not the quality of knowledge influence knowledge contribution intention of members in online travel community. The conceptual model was designed based on the previous literature and tested empirically. For the empirical test, survey was conducted in Busan, Korea, and 371 responses were collected from the members of online travel community. The data collected were analyzed using SPSS and AMOS statistical program. The results revealed that honesty, benevolence, and competence have a positive impact on the quality of knowledge in online travel community. The quality of knowledge also have a positive influence on the knowledge contribution intention. In this study, practical and academic implications were given based on these findings.
목차
I. 서론
II. 이론적 배경
1. 신뢰
2. 지식의 질
3. 지식 제공 의도
III. 연구 설계 및 조사 방법
1. 연구모형 및 가설 설정
3. 데이터 수집 및 분석 방법
IV. 실증분석
1. 표본의 인구 통계적 특성
2. 신뢰성 및 타당성 분석
3. 구조방정식모형 분석
V. 결론
참고문헌