earticle

영어

Many domestic companies have been acquired the ISO 9000 series certification ever since the quality assurance system of ISO(International Organization for Standardization) 9000 series introduced. This certification system means that a company can satisfy the minimum requirements for the quality assurance. And, eventually, ISO 9000 series is understood as quality assurance system for product by customers. A purpose of this study is to analyze the degree of product`s quality improvement and productivity improvement by the effectiveness which is identified as worker`s mindset improvement, a management ability improvement and quality system`s establishment in the existing papers as well as the construction of a quality assurance system by acquiring the ISO 9000 series certification. In order to identify the product`s quality improvement and productivity improvement, the analysis of a design quality improvement, a manufacturing quality improvement, a service quality improvement, and productivity improvement are conducted through this study.