earticle

영어

Each company is now more interested in the productivity to achieve cost reduction and profit maximization through productivity improvement. With this trend, we show how to measure productivity of service industry using TPM(Total Productivity Model) method which considers all the input factors of the company instead of considering labor and/or capital factor separately. We also examine the relationship of productivity versus output, profit versus output and profit versus productivity of the case company (D transportation service company) and suggest the optimal level of profit and output for this company.