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논문검색

심리적 임파워먼트와 직무태도의 관계성을 고려한 서비스 생산성 제고에 관한 연구

원문정보

Service Productivity Enhancement Based on the Relationship between the Psychological Empowerment and Job Attitudes

정진철, 한주희

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초록

영어

This research is aimed to reveal the relationship between psychological empowerment and job involvement. In addition, this research focuses on the mediating role of job satisfaction on the relationship between two variables. For this purpose, 236 employees who joined Hotels completed the questionnaires and SPSS was employed. The findings are as follows:Firstly, psychological empowerment consists of three factors:competence, meaningfulness and self-determination. Secondly, competence and meaningfulness influence on job involvement while self-determination does not. Thirdly, job satisfaction partially mediates psychological empowerment and job involvement. Finally, some implications are included.

목차

I. 연구 배경
 II. 이론 고찰 및 가설 설정
 III. 연구방법론
 IV. 연구 결과
 V. 결론 및 시사점
 참고문헌
 Abstract
 〈부록〉

저자정보

  • 정진철 Jin-Chul Jung. 조선대학교 경영학부
  • 한주희 Ju-Hee Hahn. 중앙대학교 상경학부

참고문헌

자료제공 : 네이버학술정보

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