원문정보
Appraisal Bias from Performance Consistency and Directions for Productivity Enhancement
초록
영어
The purpose of this study is to investigate the impacts of subordinate's performance levels at two points in time upon leader's performance rating, emotional response. For these purposes, an experiment was implemented based on 2x2 subject factorial design with manipulations of two independent variables:past performance level and present performance level. Subordinate's performance level was manipulated into high and low ones. Major findings were summarized as follows:1) Leader's performance ratings for a subordinate were influenced by both subordinate's present performance and past performance. In this research, both subordinate's present performance level and past performance level had a direct effect on leader's performance ratings. It was found that contrast effect occurs in performance appraisal process.2) Leader's emotional responses were also positively related to subordinate's present and past performance. Present and past performance had a direct effect on leader's affect, and they also had interaction effect. It was found that assimilation effect occurs in leader's emotional response.3) It was demonstrated that there was a discrepancy between cognitive response (performance appraisal) and emotional response.In conclusion, patterns in leader's performance appraisal process were recognized, and bias such as contrast effect was found to appear in the process. To eliminate such bias and to improve accuracy and objectivity in performance appraisal, some administrative practices are required.
목차
II. 이론적 배경 및 가설의 설정
III. 연구설계
IV. 연구결과의 분석
V. 결론
참고문헌
Abstract