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논문검색

중저가 호텔의 시장지향성에 의한 조직학습이 직무만족과 경영성과에 미치는 영향

원문정보

The Effect of Organizational Learning affected by Market Orientation on Job Satisfaction and Business Performance in Middle-low Price Hotels

이범찬, 정유준

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초록

영어

The purpose of this study is to suggest the implications for strengthening middle-low price hotels in S. Korea by analyzing the effect of organizational learning affected by market orientation on job satisfaction and business performance. In order to achieve this goal, 300 questionnaires were distributed, from June, 1st to June, 20th, 2016, to employees engage in middle-low price hotels in Seoul, and 287 sheets were collected. However 250 valid samples were analyzed for this study. For the empirical analysis, SPSS 18.0 for Windows and AMOS 18.0 statical package program were used. The results from the analysis are as follows; First, market orientation affects significantly on organizational learning in a positive direction(.997). Second, organizational learning affects significantly on job satisfaction in a positive direction(.895). Third, organizational learning affects significantly on business performance in a positive direction(.361). Forth, Job satisfaction affects on business performance in a positive direction(.475). In addition, this study analyzed the indirect effect of market orientation on business performance. Therefore, we could find that the influence of market orientation on business performance by mediating organizational learning and job satisfaction is much more powerful than mediating only organizational learning. The managerial implications from this research were suggested, and the limitations were also discussed.

목차

ABSTRACT
 I. 서론
 II. 이론적 배경
  1. 중저가 호텔
  2. 시장지향성
  3. 조직학습
  4. 직무만족
  5. 경영성과
 III. 연구설계
  1. 연구모형과 가설
  2. 변수의 조작적 정의 및 측정방법
  3. 자료수집 및 분석방법
 IV. 분석결과
  1. 표본의 특성
  2. 측정변수의 신뢰성 및 타당성 검정
  4. 연구가설 검정
 V. 결론
 참고문헌

저자정보

  • 이범찬 Bumchan Lee. 경주대학교 호텔경영학과 초빙교수
  • 정유준 Yujun Jeong. 경주대학교 항공·관광경영학부 관광사업경영전공 조교수

참고문헌

자료제공 : 네이버학술정보

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