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An Empirical Analysis of the Influence of Entrepreneurial Orientation on Franchisees’ Outlet Performance and Intention to Stay

원문정보

초록

영어

Purpose – Although literature has established the relevance of entrepreneurial orientation(EO) in the performance of conventional firms, the constraining nature of franchise arrangement makes one wonders if the same relationship holds for companies operating under the business model. Research design, data, and methodology – Using Nigeria – a country with high potential for franchise growth – as a context, this study aims to explore the relevant entrepreneurial orientation skills exhibited by franchisees and show the extent to which these skills influence their business performance and intention to remain. 26 franchisees purposively selected from six local franchise brands in Nigeria were interviewed. Result and Conclusions – The three classic entrepreneurial orientation factors of innovativeness, proactiveness and risk-taking were found to have varying influence on franchisees’ business outcomes. This study answers the calls for more in-depth understanding of the relationship between EO and firm performance generally and, franchise firm performance in particular. The value of this effort lies in the fact that it strengthens theory and updates literature on the subject. Based on the findings, specific recommendations are offered to help improve the practice of franchising in Nigeria.

목차

Abstract
 1. Introduction
 2. The Context of the Study
 3. Literature Review
  3.1. Dimensions of Entrepreneurial Orientation
  3.2. Previous Studies on Entrepreneurial Orientation
  3.3. Franchisees’ Outlet Performance
  3.4. Intention to Remain
 4. Methodology
  4.1. Study Design and Measurement of Variables
  4.2. Population and Sample Selection
  4.2. Data Collection
  4.3. Techniques of Data Analysis
  4.4. Data Analysis and Results
 5. Entrepreneurial Orientation Factors and Their Influences
  5.1. Franchisees’ Innovativeness
  5.3. Franchisees’ Proactiveness
  5.4. Franchisees’ Risk-taking Propensity
 6. Discussion of Findings
 7. Limitation, Conclusion and Recommendation
 References

저자정보

  • Adams Adeiza Othman Yeop Abdullah Graduate School of Business, Universiti Utara Malaysia (UUM),06010 Sintok, Kehah Darul Aman, Malaysia.
  • Marlin Abdul Malek Othman Yeop Abdullah Graduate School of Business, Universiti Utara Malaysia (UUM), 06010 Sintok, Kehah Darul Aman, Malaysia.
  • Noor Azizi Ismail Professor, Othman Yeop Abdullah Graduate School of Business, Universiti Utara Malaysia (UUM), 06010 Sintok, Kehah Darul Aman, Malaysia.

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