earticle

영어

The purpose of this study is to find job stressors considering organizational characteristics and personal cognitive and analyze relation between job stress and organizational commitment and analyze moderating variables role of achievement motivation, A-B type, social support by personal characteristics, and suggest useful direction in job stress management. The results of this study are as follows. First, job stressors give influence on organizational commitment. Personal relation, carrier development, customer relation give high influence on neglect and customer relation, role overload, carrier development give high influence on loyalty. Second, personal relation, carrier development, customer relation give a negative influence on neglect and role overload gives a negative influence on Loyalty. Third, moderating variables(achievement motivation, A/B type, social support) give significantly influence on neglect and loyalty of organizational commitment. Achievement motivation gives a negative influence on neglect and gives a positive influence on loyalty. A type gives a negative influence on neglect and gives a positive influence on loyalty. Social support gives a negative influence on neglect and gives a positive influence on loyalty.