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This paper is to develop a comprehensive model for measuring information system performance for treating chronic adhesive capsulitis. The data were collected by interview and questionnaires from August 10 to September 25, 2015. The X²-test was used to observe a statistically significant difference of general characteristics between experimental and control group. As a result, firstly, for marital status, the percent of single (21.3%) in the experimental group were significantly a lower rate than the proportion (36.0%) of single in the control group (X²=3.41, p<0.05). Secondly, for the effectiveness of massage therapy, respondents’ score (32.19±0.57) after application significantly increased than respondents (17.59±1.55) before application of a comprehensive model (t=-0.16, p=0.00). Thirdly, for health practice, the result of follow-up survey in patients with adhesive capsulitis of shoulder, the mean scores of health practice showed an increase in the experimental group, regardless of the time elapsed of 60 days after the information application. Therefore, the comprehensive model of this system will contribute to reducing chronic adhesive capsulitis of shoulder in the future.