earticle

논문검색

The Effect of SNS Tourism Information Service Quality on the Intension of Reuse: with a Focus on the Moderating Effect of Reliability and Interaction

초록

영어

The purpose of this study is to examine the influence of SNS information service quality on reuse intention. Reliability and interaction are selected as moderating variables in order to understand more about the influence of the independent variables of the four factors - responsiveness, ease of use, usefulness, and interest - on the dependent variable of reuse intention. The results of analysis of the 331 responses showed that two of the four SNS information service quality factors had a significant impact on the reuse intention of users; ease of use and interest. It was also found that interaction and reliability had a significant moderating effect on the relationship between ease of use and reuse intention

목차

Abstract
 1. Introduction
 2. Literature Review
  2.1. Service Quality Components of Online Travel & Tourism Related Services
  2.2. Social Network Service in Travel & Tourism
  2.3. Moderating Effect of Reliability and Interaction
 3. Research Methods
  3.1. Collecting and Analyzing the Data
  3.2. Research Model and Hypotheses
  3.2. Participants
 4. Results
  4.1. Factor Analysis
  4.2. Regression Analysis
 5. Concluding Remarks
 References

저자정보

  • Changsuk Chun Namseoul University
  • Daeyoung Kwak Namseoul University

참고문헌

자료제공 : 네이버학술정보

    함께 이용한 논문

      ※ 원문제공기관과의 협약기간이 종료되어 열람이 제한될 수 있습니다.

      0개의 논문이 장바구니에 담겼습니다.