원문정보
초록
영어
Rewarding the innovative customers in collaborative innovation can increase the initiative of customer involvement and improve the performance of product innovation. Therefore, a method of customer profit distribution based on contribution degree was proposed. Firstly, customer contribution evaluation index system was established from knowledge perspective. Secondly, customer contribution evaluation method based on group linguistic consistency was put forward to determine the contribution degree, and customer profit was distributed according to the contribution degree. Two-tuple linguistic consistency was used to integrate the multi-attribute evaluation information. Finally, the feasibility and effectiveness of the proposed method was verified.
목차
1. Introduction
2. Innovative Customer Contribution Evaluation Index System
3. Determine the Weight of Evaluation Index Based on Triangular Fuzzy Numbers
4. Innovative Customer Profit Distribution
4.1. The Consistency Transformation of Evaluation Information
4.3. Innovative Customer Profit Distribution based on CD
5. Case Study
5.1. Determine the Weight of Evaluation Index
5.2. Determine the CD of Innovative Customer and Profit Distribution
6. Concluding
References