원문정보
초록
영어
This research aims to investigate through causal relationship, how the hotel information system and hospital information system affect the strategy, employee satisfaction, work process, and results. This study aims to figure out how the service information system influences internal factors. Usually, hotels and hospitals represent the service industry. However, we believe that those two are actually quite distinct from each other. Therefore, we aim to differentiate both the hotel and hospital information system. As a result, the information system has positive influence on strategy, work process, and employee satisfaction both hotel and hospital industries. These results show that both the hospital and hotel information system contributes to the development of the hospitals and hotels with a positive effect on internal factors in Korea.
목차
1. Introduction
2. Research Background
3. Research Model and Hypotheses
4. Methodology
4.1. Demographics and Data Sampling
4.2. Investigation Process
5. Methodology
5.1. Development of the Measuring Items
5.2. The Results of the Exploratory Factor Analysis
5.3. The Results of the Confirmatory Factor Analysis
5.4. The Results of the Structural Equation Model
6. Discussion and Limitation
References