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A Study on Trust Building Model in Online Shopping Mall - Focusing on Social Presence -

원문정보

온라인 쇼핑몰 신뢰형성 모형 - 사회적 실재감을 중심으로 -

Kwangsoo Kim, Jusik Park

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목차

Abstract
 I. Introduction
 II. Theoretical background
  1. Nature of trust
  2. Online trust
  3. Antecedents of online trust
  4. Social presence and its antecedents
 III. Research hypotheses
  1. Customization and Social presence
  2. Responsiveness and social presence
  3. Support for virtual community and socialpresence
  4. Social presence and trust
 IV. Methodology and Results
  1. Methodology
  2. Results
 V. Conclusion
 References
 요약

저자정보

  • Kwangsoo Kim 김광수. Professor, Dept. Business Administration, Pusan National University
  • Jusik Park 박주식. Full-Time Lecturer, Dept. Business Administration, Ulsan University

참고문헌

자료제공 : 네이버학술정보
  • 1ragon, Steven R, (2003) Creating Social Presence in Online Environments,
  • 2Argo, J. J, (2005) The Influence of a Mere Social in a Retail Context,
  • 3Balasubramanian, Sridhar, (2001) The Economic Leverage of the Virtual Community,
  • 4Bearden, (1982183-94) “Reference Group Influence on Product and Brand Purchase Decisions ” Journal of Consumer Research,
  • 5Biocca, F, (1997) Cyborg’s Dilemma: Embodiment in Virtual Environments,
  • 6Blau, (1964) Exchange and Power in Social Life,
  • 7Toward Understanding and Measuring Conditions of Trust: Evolution of a Conditions of Trust Inventory네이버 원문 이동
  • 8Self-focusing effects of dispositional self-consciousness, mirror presence, and audience presence.네이버 원문 이동
  • 9Champy, James, (1996) The Rise of Electronic Communities,
  • 10Childers, (1992198-211) “The Influence of Familial and Peer-Based Reference Groups on Consumer Decisions ” Journal of Consumer Research,

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