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The Dark Side of Emotional Involvement in Software Development : A Behavioral Economics Perspective

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영어

Research on information systems and software engineering has often neglected behavioral effects, which may play a role in decision making on software development. The current study addresses this issue by empirically investigating the behavioral roots of over-requirement in the context of a software development project via an experiment. The negative phenomenon of over-requirement refers to specifying a software system beyond the actual needs of the customer or the market, which overload the system with unneeded features. The research question addressed here is whether over-requirement is due in part to the emotional involvement of developers with the software features they developed because of behavioral effects. Previous studies have demonstrated that under the endowment, I-designed-it-myself, and IKEA effects, people become emotionally involved and overvalue physical items that they respectively possess, self-design, or self-create. The findings of our experiment show that participants over-valued features they were assigned to be responsible for, to specify, or to construct, thereby confirming that the three behavioral effects play a role in software development decisions and affect over-requirement. Thus, the study contributes to software development research and practice from the behavioral economics perspective, highlighting the roots of over-requirement.

목차

ABSTRACT
 Ⅰ. Introduction
 Ⅱ. Theoretical Background and Hypotheses
  2.1. The Endowment Effect
  2.2. The I-designed-it-myself Effect
  2.3. The IKEA Effect
 Ⅲ. Method
 Ⅳ. Results
  4.1. Ranking the Experimental Feature Before and After Manipulation
  4.2. Comparing Δrank across Features
 Ⅴ. Discussion and Conclusion
 

저자정보

  • Ofira Shmueli Ph.D., Department of Industrial Engineering and Management, Ben-Gurion University of the Negev, Israel.
  • Nava Pliskin Professor, Department of Industrial Engineering and Management, Ben-Gurion University of the Negev, Israel
  • Lior Fink Associate Professor, Department of Industrial Engineering and Management, Ben-Gurion University of the Negev, Israel

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