earticle

논문검색

임상간호사의 감정노동과 직무만족 간의 관계에서 사회적 지지의 조절효과

원문정보

The Moderating Effects of Social Support between Emotional Labor and Job Satisfaction in Clinical Nurses

한혜율, 이지영, 장인순

피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

Purpose: The purpose of this study was to investigate the moderating effects of social support between emotional labor and job satisfaction in clinical nurses. Methods: Participants were 311 clinical nurses and data were collected from July 11th to 18th, 2014. The data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient and hierarchical multiple regression with SPSS 21.0. Results: The job satisfaction indicated a significant relationship to surface-acting (r=-.191, p=.001), deep-acting (r=.179, p=.002) and social support (r=.342, p<.001) respectively. Emotional labor significantly affected job satisfaction (F=11.592, p<.001), and explained 5.4% of the variance in job satisfaction. The social support acted as a moderator on the relationship between emotional labor and job satisfaction at significant level (F=11.416, p<.001). Conclusion: The results of this study suggest that it is important to develop social support promoting and stress relief program for clinical nurses to improve job satisfaction.

목차

Abstract
 서론
  1. 연구의 필요성
  2. 연구목적
 연구방법
  1. 연구설계
  2. 연구대상 및 자료수집
  3. 연구도구
  4. 자료분석
 연구결과
  1. 대상자의 직무만족, 감정노동, 사회적 지지 정도
  2. 대상자의 일반적 특성에 따른 직무만족 차이
  3. 대상자의 직무만족과 관련 요인 간의 상관관계
  4. 대상자의 직무만족 영향요인과 감정노동과 직무만족에서 사회적 지지의 조절효과
 논의
 결론 및 제언
 REFERENCES

저자정보

  • 한혜율 Han, Hye-Yul. 인제대학교 상계백병원
  • 이지영 Lee, Ji-Young. 인제대학교 상계백병원
  • 장인순 Jang, Insun. 한국성서대학교 간호학과

참고문헌

자료제공 : 네이버학술정보

    함께 이용한 논문

      ※ 원문제공기관과의 협약기간이 종료되어 열람이 제한될 수 있습니다.

      0개의 논문이 장바구니에 담겼습니다.