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In the aviation industry, Airlines use of IT technology for their Cabin hardware available, and many travelers have become a factor in the satisfaction. Just we call ‘Servicescape’, Feeling of this satisfaction or dissatisfaction about Servicescape in the passengers that the crew will be delivered directly to. Now, in the human services, as well as airline Servicescape also being considered for. In-flight service, Premium airlines want to increase customer satisfaction, They training and educating their a lot of the crew and controll complaint index, management of jon skill and regulation. And support them. Compared with competitor airlines Servicescape, cabin crew feel about feeling satisfied with their job by research on customer orientation, Appropriate investment for airlines Servicescape to maintain service levels will help.