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논문검색

관광기업의 혁신활동과 지각된 기업성과와의 관계 연구 : 시장지향성을 조절변수로

원문정보

Assessing tourism corporation's innovation and Perceived performance : Using market orientation as a moderating variable

장희숙, 홍정화, 김홍범

피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

The purpose of present study was to explore the relationship between innovation and performance in tourism corporations. Based on this, a survey was conducted for 20days from 23th of October 2013 to 12th of November 2013. The tourism corporations were selected as the subject of this research, and 137 valid samples in total were collected. Current measures of innovation can be divided into six components which are marketing, product, technology, organization, process and effective improvement. Empirical findings unveiled that marketing innovation has strongest positive effects on tourism corporations' performance. The results of the research highlighted that customer orientation has moderating effects on technology innovation and process innovation whereas competitor orientation was more associated with process innovation and corporations' performance. The findings are expected to aid in knowledge of tourism corporations so they can be better managed in innovation process in the future. Moreover, it provided support for the view when top priority need to be set in management aspects.

목차

ABSTRACT
 Ⅰ. 서론
 Ⅱ. 이론적 배경
  1. 혁신활동(Innovation)
  2. 혁신활동과 기업성과 (Innovation and corporation's performance)
  3. 시장지향성 (Market orientation)
 Ⅲ. 연구설계
  1. 변수의 조작적 정의
  2. 연구 대상 및 분석 방법
 Ⅳ. 분석결과
  1. 조사방법 및 연구표본
  2. 신뢰성 및 타당성 검증
  3. 가설검증
 Ⅴ. 결론
 참고문헌

저자정보

  • 장희숙 HeeSook Jang. 우송대학교 호텔관광경영학부 초빙교수
  • 홍정화 JungHwa Hong. 동서대학교 관광학부 교수
  • 김홍범 HongBumm Kim. 세종대학교 호텔관광대학 교수

참고문헌

자료제공 : 네이버학술정보

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