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RESEARCH ARTICLE

미용서비스업 ERP시스템에 대한 CEO인식이 시스템 사용만족도에 미치는 영향

원문정보

The Influence of CEO Perception in ERP System that Satisfaction Investigation

박재홍, 여이주, 박은준

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초록

영어

The purpose of the investigation is to provide data information which is to progress the beauty industry for few years from now. This study researched into the influence of CEO perception in ERP system that satisfaction investigation. The total 750 questions were analyzed upon by SPSS 20.0 software program. Frequency analysis, factor analysis, reliability analysis, and multiple regression analysis were carried out. The results were shown 2 factors that positive and negative recognitions in CEO perception about ERP system. The degree of satisfaction that system use were drawn a conclusion 3 factors that system satisfaction, cost satisfaction, and skill satisfaction. On the other hands, the CEO perception about ERP system were drawn a conclusion 2 types that at first, CEO’s positive recognition was affected by system satisfaction, cost satisfaction and skill satisfaction. Otherwise, CEO’s negative recognition was only affected by system satisfaction. It had a good beneficial of the CEO perception about ERP system. As a result, CEO’s attention and practical use of the ERP system would be important tools when operating Salon and CEO can provide financial aid to ERP system so that it is high satisfaction about system satisfaction, cost satisfaction, and skill satisfaction. Therefore, the efficient operation of beauty service industry can improve sales for the make up industry based on the results.

목차

Abstract
 Ⅰ. 서론
 Ⅱ. 이론적 배경
  1. ERP시스템
  2. CEO (Chief Executive Officer) 인식
  3. 시스템 사용 만족도
 Ⅲ. 연구방법 및 절차
  1, 연구 문제
  2. 연구대상 및 자료수집
  3. 측정도구
  4. 분석방법
 Ⅳ. 연구결과
  1. 조사대상자의 인구 통계적 특성
  2. ERP시스템에 대한 CEO인식과 시스템 사용 만족도의 차원
  3. ERP시스템에 대한 CEO인식이 시스템 사용 만족도에 미치는 영향
 Ⅴ. 결론
 참고문헌

저자정보

  • 박재홍 Jea-Hong Park. 서경대학교 일반대학원 미용예술학과
  • 여이주 Yi-Ju Yeo. 서경대학교 일반대학원 미용예술학과
  • 박은준 Eun-Jun Park. 서경대학교 미용예술학과

참고문헌

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