원문정보
An empirical study of the impact which the change of age ratio of disaster response organization has on organization effectiveness and quality assurance - Focused on field activities firefighters in Seoul metropolitan city -
초록
영어
Aging of the fire organizations, typical disaster response agencies also will be in serious problems with aging society. It is expected that the ratio of more than fifties will reach 31~40% after 10~15 years in Seoul fire organization. This Aging of firefighters can bring about a serious problem in disaster and safety management, since firefighters require robust fitness and healthy bodies in disaster situations. In this study, after the analysis of aging status and trend of firefighters in Seoul, I have an empirical analysis about the impact this aging has on organization effectiveness and QA. As a result, the increase of the elderly reduced organization effectiveness and QA. In addition, in the group consisting of less than 50, it is expected to increase the organization's effectiveness and QA activities through field activity to improve the professional skills with age, but could not be confirmed. In the group consisting of more than fifties, it was found that aging had a significant negative impact on organizational effectiveness and QA activities as factors, including physical deterioration by aging.
목차
1. 서론
2. 이론적 배경
2.1 재난대응조직 연령구성비 변화에 대한 이론적 논의
2.2 고연령화와 조직효과성의 관계
2.3 고연령화와 서비스질 보장(QA)활동의 관계
3. 서울지역 소방공무원 연령 구성비 현황 및 변화추이
3.1 서울소방조직 연령 구성비 현황
3.2 변화추이
4. 실증분석
4.1 문제의 제기
4.2 설문 실증분석
5. 결론 및 재난대응조직에의 시사점
6. References