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영어

Performance dashboard is one of the way to improve a company’s performance, a hospital in this study, due to the ease it provides for the executive entities of the hospital in measuring, supervising, and evaluating the performance of the hospital based on the Key Performance Indicator (KPI). The information requried by the executive entities in making a strategic decision involves numerous separate source of data. By implementing performance dashboard, the existing data sources will be consolidated and demonstrated in an informative visual form through an interface screen in order to allow the executives to easily comprehend and analyze those data, therefore assisting the process of strategic decision making. Currently, a lot of hospitals uses performance dashboard. By applying it, hospitals are capable of identifying the strengths and weaknesses pertaining to the them, and eventually, use such information to improve the performance. By an increase in performance, the loyalty of patients will be maintained and the hospital’s competitiveness will also increase.