earticle

영어

Dealing with people, the beauty industry is very dependent on human resources. Consumers of service make a judgment of values of a company and further the entire beauty industry according to the quality of service provided by employees. Concerned studies have reported that the quality of service provided by employees is influenced by their job satisfaction. Based on those theoretical backgrounds, this study set demographic characteristics as factors influencing job satisfaction and analyzed correlations among them. Research questions were set by dividing demographic characteristics into the personal factors involving employees and the workplace factors involving workplaces. The questions were examined with the SPSS 18.0 statistical program for Windows. The findings show that the workplace factors had higher correlations with job satisfaction than the personal ones. Of the subfactors of personal factors, only educational backgrounds had effects on job satisfaction. Of the workplace factors, the form and location of workplace, position, and average daily working hours had direct impacts on job satisfaction.