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논문검색

여행업 종사원의 유니폼이 조직애착에 미치는 영향

원문정보

A study on the Uniform of Travel Agency Employee Influences on Organizational Commitment

장혜란, 정유준

피인용수 : 1(자료제공 : 네이버학술정보)

초록

영어

The study is to analyze the effects of the uniform of travel agency employee on organizational commitment. In order to achieve the purpose, 250 questionnaires were distributed to the employees who engage in travel agencies located in Seoul that wear the uniform to work, 204 valid samples were finally analyzed by Social Science Search Methodology of SPSS 21.0. As a result, first, aesthetic and symbolization as a factor of uniform influence positive effects on the image of the corporation. Also aesthetic and functionality influence a relatively positive effect on the uniform’s professional image fit. Second, the uniform’s corporation image fit, one of the factors of uniform image fit, is analyzed that it influences positive effects in a significance level on organizational commitment. Third, symbolization among the uniform components is the only factor that effects on organizational commitment. In result, the uniform system in travel agencies is appraised its contribute to inspire loyalty for employee partly as well as use to make expression of image. However, most of the people who approve wearing a uniform claim just the convenience making them do not need to care about their dressing, as a reason that is irrelevant to business activities. Therefore, usefulness of wearing a uniform should be reviewed carefully in travel industry. A direction for further research is also offered.

목차

ABSTRACT
 Ⅰ. 서론
 Ⅱ. 이론적 배경
  1. 유니폼 구성요소
  2. 유니폼 이미지 적합성
  3. 조직애착
 Ⅲ. 연구 설계
  1. 연구모형과 가설설정
  2. 연구변수의 조작적 정의 및 측정도구
  3. 자료수집 및 분석방법
 Ⅳ. 실증분석
  1. 표본의 특성
  2. 신뢰성 및 타당성 검증
  3. 연구가설 검증
  4. 추가 분석
 Ⅴ. 결론
 참고문헌

저자정보

  • 장혜란 Hyeran Jang. HR&Co. 대표, 안양대학교 관광경영학과 강사
  • 정유준 Yujun Jeong. 경기대학교 평생교육원 관광학부 교수

참고문헌

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