earticle

영어

Six-Sigma quality enhancement methodology has received important attention in various software development and service organizations. There have been some researches recognizing serious software success factors for Six-Sigma execution. Within available resource compulsions, an immediate adoption of all serious software success factors may not be possible. In order to be able to consolidate resources for some of the most important factors, top priority serious software success factors have to be determined. This will enable Six-Sigma practitioners and policy makers to understand the relative importance among the software success factors and develop improvement ideas for resource provision. The aim of this paper is to present fuzzy hierarchy process (FHP) based on methodology with the use of triangular fuzzy values for pair wise comparison scale to top priority serious success factors for Six-Sigma execution. The weights of success factors are determined by software experts including software managers, Six-Sigma Green-Belts and Black-Belts from different multinational organizations in the software industry in India. This paper is an attempt to top priority to the serious software success factors of executing Six-Sigma methodology by using FHP approach.