원문정보
초록
영어
The benefits, strategies and guideline of CoP have been investigated based on the various analysis tools in the many research. Although performance evaluation yields information about the current situation and inefficient parts, research relating to performance evaluation of CoP has been limited so far. Therefore, we suggest not only the holistic and systematic methods based on Data Envelopment Analysis (DEA) for understanding and assessing the current position of CoP but also the suggestions for cultivating the CoP. This research provides beneficial information in terms of grasping the whole picture according to efficiency change of the virtual CoP. Furthermore, the suggested framework can guide decisionmaking to evaluate efficiency of CoP and to select the appropriate strategies for cultivating CoP.
목차
INTRODUCTION
LITERATURE REVIEW
Evaluations in CoP
Performance evaluation of KM based on DEA
RESEARCH FRAMEWORK
CASE STUDY
Input/output variables and datasets
Efficiency change analyses
CONCLUSION
References