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Measuring the Change in Knowledge Sharing Efficiency of Virtual Communities of Practice : A Case Study of Company A

초록

영어

The benefits, strategies and guideline of CoP have been investigated based on the various analysis tools in the many research. Although performance evaluation yields information about the current situation and inefficient parts, research relating to performance evaluation of CoP has been limited so far. Therefore, we suggest not only the holistic and systematic methods based on Data Envelopment Analysis (DEA) for understanding and assessing the current position of CoP but also the suggestions for cultivating the CoP. This research provides beneficial information in terms of grasping the whole picture according to efficiency change of the virtual CoP. Furthermore, the suggested framework can guide decisionmaking to evaluate efficiency of CoP and to select the appropriate strategies for cultivating CoP.

목차

Abstract
 INTRODUCTION
 LITERATURE REVIEW
  Evaluations in CoP
  Performance evaluation of KM based on DEA
 RESEARCH FRAMEWORK
 CASE STUDY
  Input/output variables and datasets
  Efficiency change analyses
 CONCLUSION
 References

저자정보

  • Suchul Lee Ph.D Candidate, Department of Industrial and Management Engineering, POSTECH
  • Jong-yi Hong Professor, School of Business Administration, Kyungnam University
  • Euiho Suh Professor, Department of Industrial and Management Engineering, POSTECH

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