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논문

중소 IT 서비스 기업 소프트웨어 인력의 이직 의도, 직무 배태성 및 직무 만족, 인사관리 프랙티스 간의 관계에 관한 연구

원문정보

A Study on the Relationships among Turnover Intention, Job Embeddedness and Job Satisfaction, and Human Resource Management Practices of the Software Personnel in Small and Medium Sized IT Service Firms

장현춘, 황경태

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초록

영어

This study aims to suggest research implications that may contribute to preventing turnover of personnel in small and medium sized software companies. A research model is developed based on the Bergiel, et al. (2009) and Woo and Hwang (2010). This model describes how human resource management (HRM) practices (compensation, recognition, job autonomy, technical capability development, work-life conflict) affect turnover intention, through the mediating effects of job satisfaction and job embeddedness. 177 questionnaires are collected and analyzed. Validity and reliability of measures, and appropriateness of the structural model are verified. Results of the hypotheses testing are somewhat different from the expected ones: Only compensation and technical capability development are significant, but the remaining variables are not significant in affecting job satisfaction and job embeddedness. As for turnover intention, job embeddedness and job satisfaction are proved to be significant predictors. From the analyses of data, subsequent interview with several respondents and additional data analyses, more research implications are derived. The study has a limitation of not including more diverse variables that might affect job embeddedness and job satisfaction of so called road warriors.

목차

Abstract
 1. 서론
  1.1 연구의 배경 및 목적
  1.2 연구의 내용 및 범위
  1.3 연구 절차 및 논문의 구성
 2. 문헌 연구
  2.1 이직 연구의 전반적인 동향
  2.2 이직 연구의 주요 이론
 3. 연구 설계
  3.1 연구 모형 및 연구 가설
  3.2 연구 변수의 측정항목 및 설문 구성
 4. 분석 결과
  4.1 데이터 수집 및 표본의 인구통계학적 특성
  4.2 측정 모형의 분석
  4.3 구조모형의 분석
 5. 결론
  5.1 연구의 시사점
  5.2 연구의 한계 및 향후 연구 방향
 참고문헌

저자정보

  • 장현춘 Hyunchoon Jang. 동국대학교 서울캠퍼스 경영대학 경영정보학과 박사과정
  • 황경태 K.T. Hwang. 동국대학교 서울캠퍼스 경영대학 경영정보학과 교수

참고문헌

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