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Intercultural Challenges in Offshore Software Development Outsourcing Relationships: A Systematic Literature Review Protocol with Preliminary Results

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영어

CONTEXT- Offshore software development outsourcing (OSDO) is an emerging business approach adopted by many software development organisations in developed countries. There are many motivations for developing software at offshore locations including access to large labor pool, low development cost, high quality and round-the-clock development. However, in spite of these motivations OSDO presents a variety of challenges to the software development organisations including temporal, geographical and intercultural differences. Intercultural differences cause many relationship problems between vendors and client organisations in OSDO. OBJECTIVES- This research seeks to identify the potential intercultural challenges faced by vendor organisations in OSDO relationships by reviewing the literature in a systematic way. METHODOLOGY- We have developed a systematic literature review (SLR) protocol, and are in the process of implementing the protocol. SLR is based on a structured protocol, and is therefore, different from ordinary literature review. SLR provides in-depth and more thorough results than ordinary literature review.SLR finding will be validated using case study method in different outsourcing industries. EXPECTED OUTCOMES- The expected outcomes of this review will be the identification of intercultural challenges or barriers faced by vendor organisations in the establishment and maintenance of OSDO relationships. The final outcome of this research is to develop an Intercultural Challenges Mitigation Model (ICCMM).

목차

Abstract
 1. Introduction
 2. Background
 3. Systematic Literature Review Protocol for Intercultural Challenges in OSDO Relationships
  3.1. Constructing Search Term
  3.2. Search Strategy, and Search
  3.3. Publication Selection
  3.4. Publication Quality Assessment
  3.5. Data Extraction Strategy
  3.6. Data Synthesis
 4. Preliminary Results
 5. Conclusion and Future Work
 6. Acknowledgment
 References

저자정보

  • Muhammad Ilyas Azeem Software Engineering Research Group (SERG), University of Malakand, KPK Pakistan, Department of Computer Science & IT, University of Malakand, KPK Pakistan
  • Siffat Ullah Khan Software Engineering Research Group (SERG), University of Malakand, KPK Pakistan, Department of Computer Science & IT, University of Malakand, KPK Pakistan, Department of Software Engineering, University of Malakand, KPK Pakistan
  • Muhammad Ilyas Software Engineering Research Group (SERG), University of Malakand, KPK Pakistan, Department of Computer Science & IT, University of Malakand, KPK Pakistan, Federal Govt: College Batkhela, Ministry of Defense, Govt: of Pakistan.
  • Abdul Wahid Khan Software Engineering Research Group (SERG), University of Malakand, KPK Pakistan, Department of Computer Science & IT, University of Malakand, KPK Pakistan, 4Institute of Engineering & Computer Science (IECS), University of Science & Technology Bannu, KPK, Pakistan

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