원문정보
A Case Study on the Relevance of Team System in a Youth Facility - Focusing on the team leader's experience in consign operation facility -
초록
영어
The team system is believed to bring higher productivity by increasing the autonomy of the members of the organization. The purpose of this study is to understand the relevance of the team system in the process of use by the youth facilities based on the team leaders' experience. To this end, data was collected by conducting semi-structured in-depth interviews of the team leaders who have experienced team system, and the data were analyzed by a qualitative research method, case study. The study results are: first, the communication between the members has become smoother while operating the team system and the communication between teams was coordinated by team leader meetings. Second, team members' opinions were respected in decision-making, which was mostly made based on the decisions of the team unit, and a lot of discretion was given to the team for the decisions. Third, there was a little ambiguity in the role of the operation team leader who supported the entire Y consign-operated youth facility because the team leader still had a role as a middle manager. Fourth, it was found that there was a lot of autonomy in the way of the work of the team system in youth facilities and that a consensus of 'we' is formed between the team members.
목차
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 청소년수련시설의 의의
2. 팀제의 도입 배경
3. 팀제 운영방식
4. 팀제의 효과와 한계
Ⅲ. 연구 방법
1. 질적 연구로서 사례연구
2. 연구 사례와 연구참여자
3. 자료 수집
4. 자료 분석
5. 윤리적 고려
6. 연구의 타당성과 신뢰성
Ⅳ. 연구 결과
1. 의사소통의 향상과 장애
2. 팀 중심 의사결정과 팀장 역할의 모호
3. 업무의 자율성 향상과 직무수행재량권 부여 미진
4. 팀 간의 경쟁은 업무의 질적 향상과 팀 이기주의
5. 창의적인 업무수행에 한계
6. 공정한 평가시스템 필요
Ⅴ. 결론 및 제언
참고문헌
