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논문검색

항공사 객실승무원의 셀프리더십과 심리적 임파워먼트 및 직무만족의 구조관계 분석

원문정보

The Structural Relationships among Flight Attendants’ Self-Leadership, Psychological Empowerment and Job Satisfaction in Internal Major Airline

정태연, 김미애, 양희옥

피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

This study examined the relationship among self-leadership, psychological empowerment and job satisfaction, focusing on the mediating effect of psychological empowerment. Data were collected from the questionnaire completed by 328 flight attendants of two major airlines in Korea through May 14 to May 24. 2013. The main results are as follows; First, the effect of self-leadership on psychological empowerment in Korea major airlines showed that behavior focused, natural reward and constructive thoughts had a significant effect on flight attendants' psychological empowerment (p.<001). Second, the effect of self-leadership on job satisfaction in Korea major airlines showed that natural reward had a significant effect on flight attendants' job satisfaction(p.<05). Third, the effect of psychological empowerment on job satisfaction in Korea major airlines showed that psychological empowerment had a significant effect on flight attendants' job satisfaction(p.<001). Fourth, the mediating effect of psychological empowerment in the relationship between self-leadership and job satisfaction in Korea major airlines showed that psychological empowerment fully mediated in the relationship between self-leadership and job satisfaction.

목차

ABSTRACT
 Ⅰ. 서론
 Ⅱ. 이론적 배경
  1. 셀프리더십
  2. 심리적 임파워먼트
  3. 직무만족
 Ⅲ. 연구 설계
  1. 연구모형
  2. 연구가설
  3. 변수의 조작적 정의와 설문의 구성
  4. 자료수집과 분석방법
 Ⅳ. 분석결과
  1. 표본의 인구통계학적 특성
  2. 측정도구의 타당성 및 신뢰도
  3. 측정도구의 확인적 요인분석
  4. 상관관계분석
  5. 연구모형의 적합도 분석
  6. 가설 검증
  7. 매개효과 검증
 Ⅴ. 결론 및 제언
 참고문헌

저자정보

  • 정태연 Taeyeon Jung. 경기대학교 일반대학원 관광경영학과 박사과정
  • 김미애 Miae Kim. 경기대학교 일반대학원 관광경영학과 박사과정
  • 양희옥 Heeok Yang. 한국영상대학교 스튜어디스과 교수

참고문헌

자료제공 : 네이버학술정보

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