원문정보
A Study on the Impact of Servant Leadership on Organizational Citizenship Behavior - focusing on the mediating role of self-efficacy -
초록
영어
The purpose of this study is to review and to investigate the impact of servant leadership on organizational citizenship behavior and the mediating role of self-efficacy. Critical review of previous studies suggests that servant leadership increases organizational citizenship behavior and self-efficacy mediates the relationship between servant leadership and organizational citizenship behavior. The empirical study with 272 samples of hotel employees in Seoul shows that 1) servant leadership increases organizational citizenship behavior and 2) self-efficacy partially mediates the relationship between servant leadership and organizational citizenship behavior. Considering self-efficacy as propensity, moderating role of self-efficacy is worth examining later.
목차
Ⅰ. 서론
Ⅱ. 문헌연구
1. 서번트 리더십
2. 조직시민행동
3. 자기유능감
Ⅲ. 연구 설계
1. 가설 및 연구 모형
2. 조작적 정의
Ⅳ. 실증분석
1. 표본의 인구통계적 특성
2. 신뢰성 및 타당성 검증
3. 가설 검증
Ⅴ. 결론 및 제언
참고문헌