원문정보
Effect of Senior Managers' Characteristics on Project Manager's Reporting Tendencies and Information Systems Development Performance
초록
영어
This study explores the reporting tendencies of project managers when sending a status reports to their respective senior managers in information systems development project. It also examines the effect of selective reporting on report quality and systems development performance. The research model is proposed based on literature survey as well as key points from Iacovou et al. [2009] which is an extension of selective reporting in information systems project. Analysis of responses from 257 project managers in information systems industry indicates that pessimistic reporting by project managers has negative effect on both report quality (mediator variable) and systems development performance, while optimistic reporting has no significant effect on systems development performance. The CEO interest has an impact on the senior manager's power, which in turn leads to optimistic reporting by project managers. The senior manager's character has an impact on the senior manager's leadership, which in turn leads to pessimistic reporting. No direct relationship exists either between CEO interest and optimistic reporting or between senior manager's character and pessimistic reporting. In addition, trust toward the senior managers is significantly related to pessimistic reporting. Finally, report tendencies are also found to be affected by the active/passive characteristics of project managers.
목차
1. 서론
2. 이론적 배경
2.1 메시지 교환 이론
2.2 선택적 보고의 동기
2.3 선택적 보고에 관한 기존 연구
3. 연구 설계
3.1 연구모형
3.2 가설 설정
3.3 변수의 조작적 정의 및 측정항목
4. 실증 분석
4.1 자료의 수집 및 표본의 특성
4.2 측정도구의 신뢰성 및 타당성 분석
4.3 가설 검증
5. 결론
참고문헌